- Elite Intellicare A.K.A. Westaway Staffing
Per nurses emailing admin, we have issued a caution against this agency. There is one particular recruiter who spams a lot in Canadian travel nurses and the complaint from nurses is that he is giving bad information. Apparently he has told one nurse they could 'bypass the english proficiency test' by 'endorsing' her nursing license from Quebec to another 'state' like Ontario. This is entirely false. There have been multiple other complaints suggesting it is possible to bypass the NCLEX, etc.
Per nurses, I don't have much info off the top of my head, but complaints just including lack of knowledge of how to go about the process, things like getting a TN visa, etc.
Spoke with admin from the company and they clearly had no idea how a TN Visa worked. They mistakenly said they could get LPNs a TN visa, when LPNs do not qualify under the NAFTA shortage occupation list for the TN visa. This could lead to LPNs spending a lot of money and then being turned away at the border. Would certainly avoid!
Per nurses from the group. I actually used to recommend them (despite complaints of low pay) until nurses began to DM me that the location were aweful (e.g. CAlifornia, sure, but in the desert... Florida, sure, but on the underbelly... etc.). They complained pay was low and after signing the contract the agency going dark and zero help when or if clinical issues or bullying on assignment occurred.
back when I was recommending them, I did reach out to them to see if they wanted to connect. They offered a referral bonus of $200 (the lowest I have ever seen) and complained they would not be able to 'handle the volume' of nurses from our community, whatever that means. No issue with them personally, just found that response incredibly odd considering how much marketing they do and all the events they Put on. I'd suggest to them to reduce the money spent on marketing and events and channel that money into increasing their referral bonus as that would make more sense.
Ghosting, no response to multiple inquiries from nurses.
It was nurses again who brought this up frequently in the Hawaii chat in the facebook group, many were prepared to go and then switched to LTC regardless of their specialty, others were bait n'switched, others were led through the process and it fell through because the agency/recruiters had no idea what they were doing with Canadians (e.g. TCH told LPNs they qualified for the TN and they bought the VS for $760 USD only to find out LPNs don't qualify for the TN), etc.